Privacy Notice



Last Updated and Effective: March  28, 2023

Here at BrainUp Limited (hereinafter “We”, “Company”) and our website (hereinafter the “Website”) we respect your privacy and we are committed to processing personal data of our users/customers in a secure and manner in line with our legal obligations.

This Policy explains how We will use any personal data that We may collect about you when you use our Website.


1. What data we collect


Our Privacy Policy governs the use and storage of your personal data. You can see our Privacy Policy on the website, which detail our processing.

The Company is a Controller of the personal data you (data subject) provide us. We may collect the following types of personal data from you within the following website:

contact details such as your email address and phone number;

data that identifies you such as your IP address, login information, browser type and version, time zone setting, browser plug-in types, geolocation information about where you might be, operating system and version;

your birthday details in order to send you special discount offers;

data on how you use the website such as your URL clickstreams (the path you take through the website), goods/services viewed, page response times, download errors, how long you stay on webpages, what you do on those pages, how often, and other actions.


2. Why we need it


The Company collects your personal data in order:

– provide services;

– keep the website running;

– improve the website;

– for customer support;

– for marketing purposes (with your consent)

We will not sell or provide your data to any third party where you have not provided your consent to do so. All other data is processed in accordance with the General Data Protection Regulation (GDPR) 2018 and other applicable laws.


3. How Company collects personal data:


The Company collects data when you interact with its website, especially when:

– you browse any page of the website;

– Company calls you;

– you use the website;

– you receive emails from the Company;

– you chat with Company for customer support;

– you connect integrations;

– you opt-in to marketing emails.


4. What we do with it


Your personal data is processed by the Company, located in Gibraltar. Hosting and storage of your data takes place within the European Economic Area (EEA) but our current organizational and administrative structure requires to transfer some part of your data to non-EEA countries, namely – in Kyiv, Ukraine and this data will be processed by the Company’s Research and Development Department. The employees and contractors of the Company’s Research and Development department are bound by the respective agreements, Company’s internal policies and Information Security Policy. All the activities with personal data outside the EEA are performed at the secured premises. Any such transfer of data will only be in connection with the services that Company provides and Company will ensure that the data is protected to a level, which meets the requirements of EU law.

By providing your data to Us you agree to this transfer taking place.

No third party providers have access to your data, unless specifically required by law, there is a legitimate interest, where you have consented with us to do so, or in order to fulfil our services to you.


5. How long we keep it


As per the General Data Protection Regulation (GDPR), any personal data must not be kept any longer than necessary for the purpose of which the personal data is processed.

6. What are your rights?


You have the right to access to any data that we hold relating to you. Requests must be made in writing and proof of identification is required to protect your data and to ensure it is not disclosed to unauthorized parties.

Should you believe that any personal data we hold on you is incorrect or incomplete, you have the ability to request to see this data, rectify it or have it deleted.

In the event that you wish to complain about how we have handled your personal data, please contact in writing to the Company. We will then look-into your complaint and work with you to resolve the matter.

If you have any questions or concerns about this Privacy Policy, please contact us.